Error code
Bosch error code e011
Bosch error code e011: the touch keys are not working properly, often because of condensation on the panel. What the code covers, what to check first, and what it does not tell you — on wall ovens and ranges.
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What we can confirm
Code e011, from the manufacturer's own pages
A code is only meaningful together with the generation showing it — the same two digits mean different things across generations.
The code
e011
The touch keys are not working properly, often because of condensation on the panel
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What it narrows down to
Touch keys
What you are probably seeing
Diagnostic
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What it looks like from the kitchen
The symptom this code usually arrives with
A code names the subsystem; the symptom is what sent you to look at the display in the first place. That page says what it usually turns out to be, cheapest cause first.
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Often moisture, not electronics Oven controls not responding
A touch panel that ignores you, responds to the wrong key, or works intermittently. Condensation on the glass causes this far more often than a failed control, and it has a published code of its own.
- Panel ignores touches entirely
- The wrong function starts
- Works when cold, not when cooking
In more detail
About Bosch error code e011
What this one means
The touch keys are not working properly, often because of condensation on the panel. It is a code the manufacturer publishes for this appliance, not one we have worked out — and it is decoded here rather than left as three characters on a display.
The other ways your machine may say it
The same condition is published under more than one label, because it has been carried across generations of this appliance:
- e011, E11 — the same condition, on machines of different ages
What the code covers
A published cause names a circuit rather than a component, which is the single most useful thing to know before ordering a part. This one covers:
- Moisture on the glass
- Residue on the panel
- The touch assembly itself
What to try yourself
- Clean the control panel with a dry cloth and give it a few minutes
- Switch the fuse off for ten seconds and back on
- Note whether it only misbehaves while the hob below is in use
Then what
The manufacturer names condensation as a cause in its own guidance for this code, which is worth knowing before anybody books a control panel. Steam rising from a hob onto the glass produces exactly this and it is not a repair.
This code is published for wall ovens and ranges. The full list of codes has the rest of them, searchable, including the labels older and newer machines use for the same conditions.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards