Model
Bosch SHP78CM5N
Bosch 800 Series — A 24-inch dishwasher with a visible handle and a pocket handle door, upper series — the ones with the mineral drying system. What tends to go wrong on it, what to check first, and what a repair involves.
- From $95 diagnostic, credited to the repair
- 59 cities and neighborhoods covered
- OEM parts available on order
- In writing the price, before anything is opened
The short version
What the number tells us
The generation decides which parts exist, how quickly they arrive and what a repair on this cabinet is worth. It is the first thing we ask for.
Model
SHP78CM5N
Give us this number when you book and the technician arrives knowing what the unit is and which parts it takes.
or call (305) 783-3552
Generation
Parts
OEM on order; legacy parts take longer
Diagnostic
From $95, credited to the repair
What owners of this model ask about
The symptoms searched most often with the SHP78CM5N
Taken from real search suggestions rather than from a list we made up. Each page says what the symptom usually points at and what to check first.
-
The most common call Dishwasher not draining
Water standing in the bottom of the tub after a cycle. Two of the five causes come out by hand without tools, which makes this the symptom most worth five minutes before booking anything.
- Standing water after every cycle
- A code in the twenties, or four flashing lights
- Dishes clean on top, wet and gritty below
-
Usually not a repair Dishwasher not drying
Plastics coming out wet is how these machines are designed to behave, and it is the single most common reason somebody books a repair on this brand that they do not need. Glassware coming out wet is a different matter.
- Plastics wet, glass and steel dry
- Everything wet, including glass
- Drying noticeably worse than it used to be
-
Film, grit or dishes still dirty Dishwasher not cleaning properly
Dishes coming out gritty, cloudy or with food still on them. In a hard-water city a good share of this is scale and detergent rather than a failed part — and the machine will eventually tell you so with a code of its own.
- Grit left in glasses and cups
- A white film on everything
- Food still on the lower rack
Also called out to on this equipment
- Dishwasher leaking
- Dishwasher will not start
- Dishwasher smells
- Refrigerator not cooling
- Ice maker not making ice
- Water dispenser not working
- Refrigerator making noise
- Washer not draining
- Washer not spinning
- Washer leaking
- Washer will not start
- Dryer not heating
- Dryer taking too long
- Dryer will not start
- Oven not heating
- Oven door locked shut
- Oven baking unevenly
- Oven controls not responding
- Cooktop zone switching itself off
- Cooktop controls locked or unresponsive
- Gas burner will not light
- Induction cooktop not recognizing the pan
- Range hood not working
In more detail
About Bosch SHP78CM5N
What a SHP78CM5N is
A 24-inch dishwasher with a visible handle and a pocket handle door, upper series — the ones with the mineral drying system. It belongs to the 800 Series, which is where its parts and its features come from.
What we are called out for on it
The thing worth knowing about this one
This is the tier where the mineral drying chamber appears, which is why a drop in drying performance on one of these is worth looking at rather than accepting — it has something to lose that an entry-series machine does not.
Where the model number is
On the door edge of a dishwasher, visible when the door is open. On the inner frame of a refrigerator, usually behind a drawer. On the door collar or behind the filter flap on laundry. A photograph of the plate is enough — it tells us the series, the configuration and which parts fit, before anyone drives anywhere.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards
Before you book
Questions about bosch SHP78CM5N
Do you carry parts for a SHP78CM5N?
OEM parts are ordered against the model number rather than stocked against a guess, so we confirm the diagnosis before ordering. The common consumables ride in the van.
Is my appliance the same as a SHP78CM5N if the last letters differ?
Often close but not identical — the trailing characters usually mean a finish or a market variant, and occasionally a different component. Send us the whole number from the plate and we will tell you which parts fit.
How do I find out which series mine is?
The model number says it. Tell us the number and we will tell you the series, or look it up here — this one is 800 Series.